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Refund
Policy

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We’re all about 100%. The taste. The nutrition. The convenience. And of course, the quality. Hey, we get it’s hard to trust a product that sounds too good to be true. That’s why we’re proud to offer our 90 days purchase price back guarantee!

FAQ

FEEDING AND
TRANSITIONING

HOW MANY TREATS SHOULD I FEED?

We all love to give our pets treats. However, treats should be given in moderation and should represent 10% or less of your pet’s daily food intake. The rest should come from a nutritionally complete feeding program. When using treats frequently, such as during training exercises, try to use small pieces.

Safety and
quality

Do you put Desiccant packets in your products?

We don’t have any type of Desiccant packets in our products.

ingredients and
nutrition

For Salmon Treats, under the calorie content, it says that 1 treat has 3 kcal. What does it mean?

Kcal or kilocalorie, also known as Calorie (with capital C), is a unit for energy.

One gram of crude protein or one gram of crude carbohydrate contains about 3.5 kcal or 3.5 kilocalories, one gram of fat contains about 8.5 kcal or 8.5 kilocalories.

The amount of enegergy animals need per day is related to their weight, life stage, activity level and other factors.

Food
Storage

Are your freeze-dried recipes shelf-stable? What is the shelf life?

Yes! Our Freeze-Dried Raw Meals and freeze-dried toppers are shelf-stable because we’ve removed the moisture.

Unopened freeze-dried food has a shelf life of two years, keeping in mind not to exceed the printed expiration date. Once opened, the food is fresh for up to 30 days as long as it’s resealed between feedings.

Finding
Nutribites

HOW CAN I FIND A CANATURE RETAILER?

Our online store locator will help you locate retailers in your area.

LEARN MORE

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Ways to use
ubites freeze
dried treats


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4 Reasons to
Choose Freeze
Dried Pet
Products


LEARN MORE

Alt Text

Ways to use
ubites freeze
dried treats


Alt Text

4 Reasons to
Choose Freeze
Dried Pet
Products